Travelling with strangers, with peace of mind.
Every person on a JoinTrip trip is verified, every vehicle is checked, and every trip can be followed live by someone at home.
Before the trip
- Owners verify NIC, licence, insurance and vehicle papers
- Travellers verify their phone and NIC
- Ratings and reviews on every host
- Women-only trips with women hosts
On the road
- Live location shared with your emergency contact
- SOS button in the app connects to our support team
- Host and passenger list visible to everyone on board
- Fixed pick-up points in public places
After the trip
- Travellers and hosts rate each other
- Low ratings are reviewed by a person, not a bot
- Payment released to the host only after the trip
- Report any problem within 72 hours
One simple fee, paid by the owner
Travellers
- Pay only the seat price shown
- No booking fee
- Full refund if the trip doesn't reach its minimum
- Full refund if the owner cancels for any reason
- Cancel until booking closes (shown on each trip) for a refund, no refunds after that
Vehicle owners
- Free to register and publish trips
- No commission: a flat Rs. 50 for each seat sold, nothing on unsold seats
- First 3 trips free of the fee
- Set the minimum travellers your trip needs to run
- Weekly payouts to your bank
- Cancel if the trip can't run safely; every traveller is refunded
The full rules are in our Terms and conditions, Refund policy and Privacy policy.
Frequently asked
Is it legal to sell seats in my own van?
Trips on JoinTrip are shared private trips where travellers split the cost of a journey the owner designed. Owners must hold the licences and passenger insurance that apply to their vehicle, and we check these before the first trip.
What if not enough people book?
Each trip has a minimum number of travellers set by the owner. If it is not reached when booking closes, the trip is cancelled and every traveller gets a full refund.
When does booking close?
Each trip shows its booking close time. Right now booking stays open until departure, so nearby trips can fill at the last minute. After it closes no new seats can be bought, and seats can no longer be cancelled for a refund. Cancel before it closes and you get everything back.
What happens if there is an accident or breakdown?
If the owner has to cancel because of an accident, a breakdown, bad weather, illness or any other reason, the trip is cancelled and every traveller is refunded in full, even after booking has closed. The same applies if a trip has to stop part-way and the owner can't arrange a replacement vehicle.
Can I book seats for my friends?
Yes, up to six seats in one booking. Add each friend's first name so the host knows who is coming.
Who can see my details?
Other travellers see your first name and interests only. Your host sees your name, phone number and pick-up point.
How do owners get paid?
Travellers pay the owner directly at pick-up, before the ticket is scanned, so the owner gets the full seat price. There is no commission: the owner pays JoinTrip a flat Rs. 50 for each seat sold, once a month. Nothing is charged on unsold seats, and an owner's first 3 trips are free.